Nice Tattoo Parlor | 493 Court St, Brooklyn, NY 11231

GM

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Nice Tattoo Parlor in Brooklyn, NY is looking for a full-time General Manager to direct all daily operations of our cobble hill location.

General Responsibilities include:

  • Shop oversight. Be the single point of contact for all day-to-day operations of the shop. Handle any issues that may arise, and direct inquiries or issues to other team members as necessary.

  • Appointment coordination. We experience a high volume of appointment requests via email and phone. The GM would be expected to handle all aspects of the appointment process, including responding to all appointment requests in a timely fashion, answering customer questions about the tattoo process, providing price estimates, creating calendar invitations, sending deposit requests, and making appointment confirmation calls.

  • Staff management. We are a fast growing shop with 4 artists and 3-4 shop assistants. You’d be responsible for creating and overseeing the staffing schedule and attending to any scheduling conflicts.

  • Inventory control. Monitor supplies and oversee ordering of all required shop supplies. Implement inventory organization system to ensure a fully-equipped shop at all times

  • Vendor management. Oversee all shop vendors and make sure they are paid on time. This includes all utilities(phone/internet), cleaning staff, trash pickup, etc.

Average Day-to-Day Responsibilities [Wednesday - Sunday] include:

  • Appointment coordination. Responding to all email/phone (when in shop) appointment inquiries and getting clients scheduled as efficiently and quickly as possible.

  • Customer service. Greeting customers, ringing up transactions, being an escalation point for any issues that may arise. Ensuring all shop interactions are consistent with the values of our parlor.

  • Shop consistency. Overseeing and creating processes for all shop activities - scheduling cleaning crews, flower deliveries, trash pickup, supply delivery, etc.

You are:

  • A friendly person who has tattoos (doesn’t have to be 1000)

  • Experience in a tattoo parlor is a plus, retail experience is a must

  • Detail-oriented, with a focus on operations

  • Excellent interpersonal skills and customer manager

  • Above all, NICE

Compensation: Salaried position, competitively priced. Tattoos and performance bonuses included.

Is this you? Email us, we'd love to talk to you!